Canada: CLK 09R – Licensing Assistant BC Public Service Victoria, BC

This posting is to establish an eligibility list for future permanent and/or temporary vacancies.
There are currently 2 temporary opportunities until July 31, 2021 and September 3, 2021 which may be extended and/or may become permanent.

Step into a career with the Branch awarded the 2017 Premier’s Award for Organizational Excellence

This is an exciting time to join the Liquor and Cannabis Regulation Branch as we continue to work with stakeholders to develop and implement a progressive and balanced regulatory environment for liquor and legal non-medical cannabis.

With staff in Victoria, Surrey, Vancouver and regional offices across the province, the Branch works to protect public safety and minimize the health and social harms of alcohol and non-medical cannabis. The Branch issues licences in B.C. for making and selling liquor and for selling and marketing non-medical cannabis. It currently regulates 10,000+ licensees, including pubs, bars, lounges, stadiums, nightclubs and restaurants, private liquor stores, breweries, distilleries, wineries, UBrews/UVins, and private cannabis retail stores. In addition, the Branch regulates almost 30,000 Special Event Permit events each year, for events like concerts and weddings and more.

The Branch is comprised of four divisions: Program and Strategic Services Division (Communications and Stakeholder Relations, Policy and Legislation, and Business Transformation), Licensing Division (Licensing and Local Government Liaison,) Compliance and Enforcement Division (both regional and HQ) and Management Services (Finance, Administration, Human Resources, and Facilities).

As part of the Licensing Division, the Licencing Assistant is an integral member of the Client Support Team and will process licence applications or status change requests for existing licences, and respond to inquiries from government staff, licensing applicants, and other stakeholders over the phone in a call centre environment.

If you are looking for challenging and rewarding work and an opportunity to expand your skills and advance your career path, this opportunity is for you. We are looking for individuals seeking a challenging and rewarding career to join our highly engaged team!

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact [email protected] DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to [email protected], before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Grade 12 graduation or equivalent (GED).
  • One (1) or more years experience in an office setting performing an administrative role.
  • One (1) or more years experience working directly with the public either in person or over the phone with various individuals in a tactful and diplomatic manner.
  • Experience applying regulations and policies.
  • Database experience including data entry, navigation to conduct searches and extract information, and generating reports.
  • Experience typing, formatting, and proofreading a variety of documents and materials using desktop tools such as Word, Excel and other standard computer applications.
  • Experience providing excellent customer service, administrative and financial support services in an office setting.

    Preference may be given to applicants with:

  • Two (2) or more years experience in an office setting performing an administrative role.
  • Two (2) or more years experience working directly with the public either in person or over the phone with various individuals in a tactful and diplomatic manner.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES (COMPREHENSIVE) – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

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